Outage Management

Outage Notification Alerts with Mapping

When Nighthawk meters experience a power outage, they use their "last gasp" stored power (capacitors, no batteries) to notify the Adaptiv™ user interface creating a map available online showing the addresses for the meters reporting an outage.  At the utilities option a text messages or emails can be sent to alert utility personnel that meters have reported an outage, all within the first minute of the power outage.

Integration with Billing Systems and Third-Party Prepay Solutions

The Adaptiv™ system can integrate smoothly with a variety of billing systems and prepay solutions.

Trust Center

Extensive security measures prevent unauthorized access to customer information within the Utility WebConnect application and through its API (Application Programming Interfaces), including industry standard techniques for Internet access procedures, SSL transaction protection, and content encryption over the cellular network.

Device Level Security

Threat Penetration Testing: Nighthawks system has been reviewed and attacked by the High Assurance Computing Center (.HAC-NET.), operated by the Computer Engineering Department of the Bobby B. Lyle School of Engineering at Southern Methodist University in Dallas, Texas. Nighthawk  has received high marks for its invulnerability to external hacking attacks.